Question 1

Do you work from a corporate office?

Accepted Answer

Yes, we work from a secured multi-story office location. We will provide the assistants' equipment and supplies.

Question 2

How do I save money?

Accepted Answer

You get a qualified virtual assistant for up to 70% off your current staffing cost. In addition, you never have to worry about overhead for payroll taxes, Medicare expenses, Social Security, Workman’s Compensation, equipment needs, and office space.
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Question 3

What are some of the positions available to hire?

Accepted Answer

Our virtual assistants are university-educated men and women in all areas of expertise. Some examples would be Data Entry, Accounting, Video Production, Website Design, Social Media, Marketing, and Customer Service.

Question 4

How do I contact my virtual assistant?

Accepted Answer

Our virtual assistants can be contacted via e-mail, live conferencing, and face-to-face video chat during your working day. They work the same hours as your office, or you can modify their hours.

Question 5

Can I cancel my subscription?

Accepted Answer

There are no long-term contracts, and you can discontinue with a 30-day notice.

Question 6

How do you protect my data?

Accepted Answer

We provide the highest quality equipment to protect you and your information.

Question 7

Are your virtual assistants college-educated and professional?

Accepted Answer

Our virtual assistants have a high standard of education and training. As a result, our VAs are ready to use their degrees and skills to perform the specific role within your business. In addition, our VAs are passionate and highly motivated to serve your needs.

Question 8

Do you have any additional cost?

Accepted Answer

You will have a monthly subscription fee with no hidden fees. In addition, we work with you on any additional costs to provide specialized PCs, software, or equipment that your virtual team member may require.

Question 9

What is provided for my virtual assistant?

Accepted Answer

• Workstation 
 • PC with monitor and camera
 • Noise cancellation headsets
 • Keyboard and mouse
 • Dedicated high-speed internet
 • A conference room with built-in video-conferencing
 • A comfortable, secure atmosphere to work

Question 10

How do you vet new virtual assistants?

Accepted Answer

Our recruitment team will post your position and begin reviewing resumes for the best-suited candidate. Next, we usually select the top three virtual assistants for you to interview. Finally, we will run a background check once the assistant is assigned.

Question 11

Will my virtual assistant be dedicated to my business?

Accepted Answer

Yes, we dedicate the virtual assistant to you and your business.

Question 12

What languages do your virtual assistants speak?

Accepted Answer

English is the official language and the primary language used in schools. However, we have bilingual virtual assistants who speak French, Spanish, and Portuguese.

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